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Financial Services


Background Background
Largest Wireless Co. in US managed acquisition initiatives at a regional level using disparate data sources.

Limited tracking & reporting capability (no contact history, channel behavior, conversion data, offer/creative performance).

A large financial trading institution was introducing a new financial services product to high-wealth prospects with no previous relationship with the organization and no previous experience with the product and customer segment.
Solution Solution
  • Creation of an Outsourced Hosted and Managed Prospect & Customer Data Warehouse.
     
  • Design of data warehouse allowed for highly efficient data management and data processing.


 

thinkSmart worked collaboratively with client's marketing agency to develop a comprehensive campaign “test” strategy including the following components:
  • Testing list
  • Offer
  • Positioning
  • Creative  
Results Results
  • Increased Average Response/Conversion Rates by 100%
     
  • Enabled high-value prospect targeting
     
  • Enabled Contact Management and Channel Strategies

A direct mail strategy testing:

  • Multiple Lists
     
  • Offer and Product Positioning
     
  • Price and Creative
     
  • Prospect Profitability identification method developed